How to Troubleshoot If the Battery Can Not be Charged

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Firstly, Connect the battery to the charger.

1. Red light means the battery is charging.

2. Yellow light means the battery is fully charged.

3. Yellow light, but the battery is still dead. It means the battery is damaged.

4. No light means the charger is damaged.

If the battery has been charged for 20 hours, the indicator light of the charger is still red:

1. The battery may be damaged. Buy a new battery.

2. The charger may be damaged. Purchase a new one.

If you followed the above steps, still no luck. Please take a detailed video which describle the problem. Our enginners will look into this. And get back to you with a solution.